The Peninsula - Common Questions
  • FAQ

    Can I have a pet in my new apartment?

    Your Contract of Sale contained by-laws. These are the "laws" that will govern what you can and cannot do within your new apartment. Please check with your Solicitor or Sales Consultant for a copy of these by-laws.

    What process do I need to follow to make variations to my new apartment?

    Firstly make contact with your Mirvac Customer Relations Consultant. They will be able to guide you through the appropriate process.

    Can I install timber floors in my new apartment?

    Make contact with your Mirvac Sales Agent or Customer Relations Consultant to discuss.

    When can I collect my keys and move in?

    Key collection is available after settlement. Contact your Mirvac Customer Relations Consultant to discuss the date of settlement and location for key and settlement pack collection. When moving into an apartment building, you must contact the building manager to book a lift. The building manager will hang protective curtains inside the lift to minimise damage.

    I would like to gain access to common facilities - who should I contact?

    Your Mirvac settlement pack may have contained swipe passes for the common facilities. In most instances, the pass that allows access into the lift or through lobby doors also allows access into the common facilities. If not, please contact the Building Manager or Strata Manager to discuss.

    I have concerns about damage/issues with the property in my building/estate, who shall I contact?

    Please contact your Strata Manager or Building Manager as a matter of priority - refer to your Mirvac Owner's Manual for their details or, any communication from your Strata will have their contact details.

    What are by-laws for?

    Your Contract of Sale and Mirvac Owner's Manual contain the registered by-laws for your building. These are the "laws" that will govern what you can and cannot do within your new apartment.  If you have any questions about the by-laws or would like to discuss changing a particular by-law, contact your Strata Manager directly.

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